Solterra Oakmoss House Manual

Everything you need for a comfortable, relaxing, and memorable stay—all in one place

Solterra Resort • Davenport, Florida
Welcome to Your Magical Stay ✨
We’re so happy to have you! Everything you need for a comfortable, relaxing, and memorable stay is right here.
📶 Wi-Fi 🏠 Arrival 🏊 Pool & Spa 🔥 BBQ 🌴 Resort 📋 House Rules 🧳 Checkout 📞 Need Help?
📶 Wi-Fi
Wi-Fi network and password are provided privately to confirmed guests in your check-in instructions.
🏠 Arrival & Departure
Check-In: After 4:00 PM
Check-Out: Before 10:00 AM
Guests must check in at the gate to receive parking passes.
🚗 Gate & Parking
  • Guests must check in at the gate to receive parking passes.
  • Two vehicles may park in the driveway.
  • Additional vehicles must use guest parking as directed by security.
  • The owner is not responsible if vehicles are towed.
🧴 Starter Supplies
Starter quantities of the following are provided:
  • Toilet paper
  • Paper towels
  • Soap
  • Shampoo
  • Conditioner
For longer stays, guests may need to purchase additional supplies.
📋 House Rules
  • Quiet hours: 10:00 PM – 8:00 AM
  • No parties or events.
  • No pets.
  • No smoking or vaping.
  • Please respect neighbors and the community — no loud noise or music.
  • Maximum occupancy must be followed.
  • A $500 deep-cleaning fee may be charged for party, pet, or smoking violations.
🌴 Solterra Resort Amenities
Resort hours may change seasonally.
Amenity Hours
Clubhouse 9:00 AM – 6:30 PM
Gym Open 24/7
Resort Pool 9:00 AM – 10:00 PM
Lazy River 11:00 AM – 7:00 PM
Slide 11:00 AM – 8:00 PM
🎟 Resort Fee
Solterra Resort may charge a resort or amenity fee depending on access or booking arrangements. Please check with the clubhouse for the most up-to-date information.
🏊 Private Pool & Spa
  • Pool heat is $40 per night.
  • Pool heat must be requested at least 48 hours in advance.
  • The pool heater operates on a timer that turns on in the morning and off in the evening.
  • Actual water temperature may vary depending on weather conditions.
  • Average water temperature ranges from approximately 78°F to 86°F.
  • The pool heater will not heat the pool to hot-tub or bath-like temperatures.
🔥 BBQ Grill
  • Contact us for the BBQ access code.
  • BBQ use is complimentary.
  • Guests must clean the BBQ after use.
  • A $100 cleaning fee applies if the BBQ is left uncleaned.
  • Propane is not provided — guests may swap tanks at nearby stores if needed.
  • Turn off the grill and securely close the gas valve after use.
⚠️ Pool & BBQ Safety
Pool and BBQ rules are posted in the pool area.

Children must be supervised by an adult at all times.

Swim at your own risk.
🔐 Security & Responsibility
  • Please lock all doors when leaving the home.
  • We are not responsible for lost or stolen items.
  • The owner is not responsible for vehicles being towed.
⚡ Utilities & Maintenance
  • No compensation is provided for utility or internet outages outside the owner's control.
  • We will make reasonable efforts to correct problems within our control.
  • No refunds or compensation are provided for issues resolved within a reasonable timeframe.
🧳 Checkout Checklist
Checkout is before 10:00 AM
✅ Take out the trash.
✅ Load and start the dishwasher.
✅ Leave used towels on the floor — no need to wash them.
✅ If you used the Pack N’ Play, place the pad and cover on top of the washer.
✅ Turn off lights, fans, oven, and stove.
✅ Check carefully for personal belongings.
✅ Lock all doors and windows.
✅ Message us once you have left.
🌴 Explore, Eat & Shop
Looking for things to do during your stay? Explore our favorite theme parks, beaches, day trips, restaurants, groceries, shopping, and local recommendations around Central Florida.
🎢 Explore, Eat & Shop →
📞 Need Help During Your Stay?
We’re here to help.
Call
💬 Need help? Please message us through your booking app for the quickest response.
🚨 Emergency: For police, fire, or medical emergencies, dial 911.
Thank You 💛
We truly appreciate you choosing our home. We hope you have a magical, relaxing, and memorable stay!
If you enjoyed your stay, we would truly appreciate a 5-star review. It means a lot to us and helps future guests.